Celeratec Specific Services

Celeratec eRemote

• Remotely Access Your Computer
• Manually Uninstall Celeratec eRemote Client from Mac

Celeratec Managed Network Infrastructure

• Wireless Fidelity (WiFi) 6 is here

Desktop Support

Files and Folders

• Problems Caused by Naming of Files and Folders Incorrectly.
• Google Chrome: Open PDF in Adobe Reader

Browser Support

• Internet Explorer 11 Alternative | IE Mode
• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

Client Resources

• Submit a Support Request from your desktop.

Error Resolution

• The procedure entry point AddDllDirectory could not be located in the dynamic link library
• Adobe: Unable to locate the Paper Capture recognition service

Hosted Exchange

Outlook 2016

• Outlook 2016 Prompts For Password Constantly
• No Email / Working Offline
• Manage Junk Email From Outlook

Outlook For Mac

• Share your calendar in Outlook 2016 for Mac

Office Applications

• Activating your Office Apps License

Mobile Device Support

• Unable to see an event in the Samsung calendar app
• How to find your Exchange email settings on an iPhone
• iPhone Exchange Email Setup
• Reset your iPhone Syncing when Experiencing Sync Issues

Exchange

• What Is DKIM?
• What is (SPF) Sender Policy Framework?

Microsoft Office

Excel

• How to Remove All of the Metadata From Excel Spreadsheets

Office 365

• Remove Office 365 license from a Computer with PowerShell

Outlook

• Access Another Users Calendar
• How To Archive Mailbox Data In Outlook 2011 / 2016 For Mac

RingCentral

General Support

• Redirect the main fax number to another employee
• Deploy Outlook Add-in
• How to Transfer Calls to Another Extension
• How do I make a 3-way call using my deskphone?

Web Hosting

Troubleshooting

• Send form mail using an SMTP relay server
• Sample Code for SendMail on CPanel Hosting

WordPress

• Make your Staging Site Live
• Redirect my WordPress website to HTTPS for Linux Hosting

CPanel Hosting

• Redirect my cPanel website to HTTPS

ShareSync

Tips and Tricks

• Save Hard Drive Space
• Create an Upload Only Link
• Restore Deleted Items
• Internal Permission-Based Sharing

3rd Party Software Support

Quickbooks

• QuickBooks Database Manager Conflicts with DNS Server

Cloud Managed Networking

Insight VPN

• Login Problems with Insight VPN

Recommendations and Tips

Recommendations

• Minimum Recommended New Computer Specifications

Tips and Tricks

• Take a screenshot on your Windows 10 Machine.
• How to Take a screenshot on your Mac