eProActive Support
Back to website
Submit a ticket
My Tickets
Welcome
Login
Sign up
How can we help you today?
Enter your search term here...
Search
Knowledge base
General
FAQ
0
Getting Started
0
Hosted Exchange
Outlook for Windows
7
Outlook 2016 Prompts For Password Constantly
No Email / Working Offline
Manage Junk Email From Outlook
Stop Message From Going to Junk Email
Offline Cache Settings
View all 7
Outlook For Mac
3
Share your calendar in Outlook 2016 for Mac
How To Archive Mailbox Data In Outlook 2011 / 2016 For Mac
Access a public folder in Outlook for Mac
Office Applications
1
Activating your Office Apps License
Mobile Device Support
4
Unable to see an event in the Samsung calendar app
How to find your Exchange email settings on an iPhone
iPhone Exchange Email Setup
Reset your iPhone Syncing when Experiencing Sync Issues
Celeratec Specific Services
Celeratec eRemote
2
Remotely Access Your Computer
Manually Uninstall Celeratec eRemote Client from Mac
Celeratec Managed Anti Virus
0
Celeratec Managed Network Infrastructure
0
eProActive Maintenance
0
Microsoft Office
Excel
1
How to Remove All of the Metadata From Excel Spreadsheets
Office 365
2
Remove Office 365 license from a Computer with PowerShell
How to remove Office license files on a Mac
Web Hosting
Troubleshooting
2
Send form mail using an SMTP relay server
Sample Code for SendMail on CPanel Hosting
WordPress
4
Make your Staging Site Live
Updating failed. Error message: The response is not a valid JSON response.
How to Reduce Contact Form Spam on Your WordPress Website With Gravity Forms
Redirect my WordPress website to HTTPS for Linux Hosting
CPanel Hosting
2
Setting Up Email Routing
Redirect my cPanel website to HTTPS
Desktop Support
Files and Folders
2
Problems Caused by Naming of Files and Folders Incorrectly.
Google Chrome: Open PDF in Adobe Reader
Browser Support
4
Internet Explorer 11 Alternative | IE Mode
How do I clear my browser cache on a Mac?
How do I clear my browser cache on a PC?
How to add Adobe Acrobat extension to Microsoft Edge Browser?
Error Resolution
9
The procedure entry point AddDllDirectory could not be located in the dynamic link library
Adobe: Unable to locate the Paper Capture recognition service
Windows 10 crashes when printing due to Microsoft March updates
How to Uninstall Windows 10 Updates Manually
How to open a Windows 10 Elevated Command Prompt
View all 9
Windows 11
1
How to Change Start Menu to the Left in Windows 11
RingCentral
General Support
4
Redirect the main fax number to another employee
Deploy Outlook Add-in
How to Transfer Calls to Another Extension
How do I make a 3-way call using my deskphone?
3rd Party Software Support
Quickbooks
1
QuickBooks Database Manager Conflicts with DNS Server
Onboarding
Client Resources
8
Submit a Support Request from your desktop.
Use Authy for 2-Factor Authentication
Downloading and Installing Authy Apps
Backups and Sync in Authy
Welcome to Celeratec
View all 8
Cloud Managed Networking
Insight VPN
1
Login Problems with Insight VPN
Recommendations and Tips
Tips and Tricks
7
Save Hard Drive Space
Create an Upload Only Link
Restore Deleted Items
Internal Permission-Based Sharing
Take a screenshot on your Windows 10 Machine.
View all 7
Recommendations
2
Minimum Recommended New Computer Specifications
Is your machine prompting you to reboot frequently during the work day?
