Error Resolution

Common errors encountered by Celeratec technicians which have been resolved.

The procedure entry point AddDllDirectory could not be located in the dynamic link library
After installing a fresh copy of Windows 7 SP1, you may encounter the following error when attempting to install drivers or software. "The procedure ...
Thu, 28 Apr, 2022 at 5:31 AM
Adobe: Unable to locate the Paper Capture recognition service
Problem: Could not access the recognition service When you attempt to apply optical character recognition (OCR) to a file, you receive the error me...
Thu, 28 Apr, 2022 at 5:31 AM
Windows 10 crashes when printing due to Microsoft March updates
The Windows 10 KB5000802 and KB5000808 cumulative updates released yesterday are causing Blue Screen of Death crashes when printing to network printers. ...
Thu, 28 Apr, 2022 at 5:31 AM
How to Uninstall Windows 10 Updates Manually
Microsoft recommends that users keep their Windows 10 installations up-to-date, and while this is a good practice for security, there are times when Wind...
Thu, 28 Apr, 2022 at 5:31 AM
How to open a Windows 10 Elevated Command Prompt
The Windows Command Prompt is an application that allows you to execute programs, change settings, and access files by typing commands into the window. The ...
Thu, 28 Apr, 2022 at 5:31 AM
Resolving the Intel Optane Memory Pinning Error 'Unable to load DLL 'iaStorAfsServiceApi.dll''
Symptoms Starting with the 17.5.0.1017 Intel RST driver, there was a change in the installation of the Intel® Optane™ memory pinning components. When ...
Thu, 28 Apr, 2022 at 5:31 AM
HOW TO FIX LOGTRANSPORT2 ERROR ON SHUTDOWN IN WINDOWS 10
HOW TO FIX LOGTRANSPORT2 ERROR ON SHUTDOWN IN WINDOWS 10 In an Adobe app or the Creative Cloud app you can click on your profile icon then click on Adobe ...
Thu, 28 Apr, 2022 at 5:31 AM
Reset OneDrive
To reset the OneDrive desktop sync app in Windows Open a Run dialog by pressing Windows key   and R. Copy this and paste it into the dialog window, th...
Thu, 28 Apr, 2022 at 5:31 AM
Adobe Acrobat 2020 'Save As' screen is blank
NOTE: this bug only affects adobe acrobat, adobe reader seems to be fine. Due to recently discovered security issues with older versions of acrobat, updat...
Thu, 28 Apr, 2022 at 5:31 AM